At Ozone, the safety of our customers and staff is very important to our mission.
Our goal is simple: to be able to provide an amazing and safe fun experience to all of our customers.
Health and cleanliness precautions
We have implemented additional COVID-19 security measures to protect you and our team.
We follow government guidelines and work in partnership with disinfection companies to ensure we are protected against COVID-19. We have partnered up with Flowey, a well-known sanitary products company, which supplies products to Luxembourg hospitals.
We also use Zoono Microbe Shield (Z71) surface disinfectant and the whole playpen is treated with it every 3 weeks. This germ protection disinfectant spray forms an antimicrobial coating on surfaces that protects against 99.99% of germs / viruses and keeps surfaces disinfected for up to 30 days. This product has been found to protect against Covid-19 and has been used around the world. Zoono (Z71) remains effective even after routine cleaning procedures. Zoono has been sprayed on all seats, toilets, surfaces more prone to hand contact, all activity areas in the park, arcade items, as well as lockers.
Masks will be mandatory throughout the park for all people aged 6 and over
Hand sanitizers are available throughout the park
Plexiglass screens have been installed for additional protection for customers and staff.
Reservations must be made in advance, as recommended by the government.
A new online reservation system is available to allow our customers to make all their reservations online, sign the waiver and also watch the security video, quietly at home
The park will be completely disinfected regularly even during opening hours, which will require an interval of 30 minutes at certain times of the day.
Certain park activities designated as “high touch ” areas may be closed to the public during your visit, in full compliance with Covid-19 government guidelines. Please ask reception during your visit for details.
We ask clients to pre-book online, watch the briefing video, and sign a waiver before arriving at the park. We also recommend using card / contactless payments at the park, but cash will always be accepted on site.
We are very happy to be able to welcome our customers back to Ozone.
Our entire team looks forward to seeing you again soon.