Our Privacy document summarizes the rights of our customers regarding personal information held by Ozone.
SKiS Entertainment SA, and Ozone are committed to protecting your data and will at all times respect your privacy.
In conjunction with our Terms and Conditions this policy will explain what personal information you provide to us and how we will process this data.
The data controller is at all times SKiS Entertainment SA
The information we collect from you
The data we collect from you is ONLY data that you have provided and we use this only for the following reasons
- Information to complete bookings
- Signing of a waiver
- Data provide by you on our website contact page (www.ozoneparc.lu), social media or email.
This data is used to ensure we can contact you and to ensure your experience with Ozone is a good one. Any data you provide is stored in our booking system, provided by BOOK Now through Salesforce. ( please see BOOK NOW and Salesforce GPD statements) This data is stored encrypted on password protected stores. Emails are stored on our email providers service platform, with strong encryption and encrypted backup procedures.
We may from time to time issue surveys on facebook, Instagram, in park or on our website, but you do not have to respond to them and you also have the option to OPT IN before receiving ANY marketing information. No marketing emails will be sent to you if you have not opted in to this service. This data would be used solely for customer feedback and to improve our services and Activities.
Details of your visits to our web site, including IP address, locational data logs and communications are stored as part of google analytics and other such facilities, but they are only used to improve our services.
Ozone will NEVER disclose, sell or otherwise discuss your personal data with anyone other than you and members of staff in the facility to provide you a better service. We do not and will never sell or lease your Personal data to third parties unless
- We have your specific consent
- We are required to by law
- Or are required to do so to perform our services and activities
Ozone will NEVER discuss or disclose your personal data or any incidents or disputes on facebook, Instagram, google business or any other such product/app or tool that becomes available. All communications will be via telephone or Ozone email or in person.
Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website. We use them to collect information on how visitors are using our website and which web pages are visited most often. This helps us to better understand how we might make improvements to our website. We do not store information in these cookies which can be used to personally identify our visitors.
Where we store your personal data
We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information we collect online.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our website; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access to the best of our ability.
Uses made of your Personal information
We use Personal Information held about you in the following ways:
To ensure that the content on our website is presented to you in the most effective manner.
To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
You have the right to tell us not to process your Personal Information for marketing purposes. We will inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can exercise your right to prevent such processing by choose not to opt-in to marketing communications on our email newsletter, waiver and contact form. You can also exercise the right at any time by contacting admin at: Info@ozoneparc.lu
In accordance with the General Data Protection Regulations, we lawfully keep your details on a ‘do not contact’ list to make sure we comply with your right to opt out of any marketing communications. This list is stored safely and securely to ensure we record your consent to opt-out.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites.
Access To Your Information
You have the right to access the personal information we hold about you and the right to request the correction of inaccurate or out of date personal information we hold about you.
You have the right to request that we delete your data or stop processing it or collecting it. You have the right to stop direct marketing messages via email, direct mail or other services such as push notifications.
How To Exercise Your Rights
Subject Access Requests should be made in writing to the Data Protection Officer at the address below, including the following information:
Your full name and address
Telephone and email details specifying the best method for contact
Sufficient details about the information you want to enable us to locate it
Your request should be addressed to
SKiS Entertainment SA
11, rue Beatrix de Bourbon
Your request will be acknowledged and if further information is required regarding the request you will be contacted via the specified method.
Should any of the information held be incorrect then amendments will be made accordingly following notification.
Please note we reserve the right to clarify and confirm the identity of anyone requesting access to their personal information.